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ERP & Digital CoreConsumer ProductsColombia

SAP ERP 6.0 EHP8 support pack upgrade at AZZORTI

Support Package Stack upgrade of SAP ERP 6.0 EHP8 from level 18 to 22 for one of Colombia's leading direct-sales catalog companies, keeping commercial and administrative operations live throughout.

+4SPS levels upgraded
[PEND.][PENDING: Outcome metric]
[PEND.][PENDING: Outcome metric]

Project information

Client

AZZORTI (DUPRÉ)

Industry

Consumer Products

Country

Colombia

Service

ERP & Digital Core

Duration

[PENDING: Project duration]

Project context

AZZORTI (DUPRÉ) is a leading Colombian direct-sales catalog company across fashion, home and beauty, with regional reach and a data-intensive commercial and operations model.

The challenge

Keeping SAP support up to date is business-critical:

Stay on a supported SPS — older levels limit access to security notes and corrections.

Execute the upgrade within constrained downtime windows to avoid impacting daily commercial operations.

Validate compatibility of custom developments and key processes after a 4-level SPS jump.

Our solution

Pyramid executed the upgrade following its proprietary Cloud Immersion methodology:

Impact analysis of the SPS 18 → 22 jump on Z-developments and the client's critical processes.

Functional and technical test plan with rollback criteria defined ahead of every window.

Support Package Stack rollout across DEV → QA → PRD with continuous monitoring and Key User validation.

Results achieved

The project delivered concrete business outcomes:

[PENDING: Client testimonial — awaiting formal authorization]

[PENDING]

[PENDING]

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